Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on the site, this page explains how to reach the team at Online Casinos Australia and what to expect when you do.
How to Contact Us
Email is the most reliable way to get in touch. Send your message to [email protected] and a member of our team will read it personally. We aim to respond within two working days, though during busier periods it may take a little longer — we will always follow up.
A few lines of context in your message help us get back to you faster. If you are asking about a specific casino, bonus or page on the site, mentioning it upfront means we can direct your enquiry to the right person straight away.
What You Can Ask Us About
We welcome messages of all kinds. Below are the most common reasons Australian players and other visitors reach out:
- Casino or review questions — If something in our comparisons is unclear, or you want more detail about a specific operator, game type or bonus condition, feel free to ask.
- Corrections and factual updates — We take accuracy seriously. If you have spotted information that looks out of date or incorrect — a changed bonus offer, a new payment option, an updated licence — we genuinely want to know.
- Content suggestions — Have a topic you would like us to cover? Australian players often flag game types, new casino sites or payment methods we have not yet reviewed. We read every suggestion.
- Partnership and commercial enquiries — If you represent an operator or organisation and would like to explore how we might work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is experiencing difficulty with gambling, please mention this in your message and we will point you to appropriate Australian support services, including the National Gambling Helpline (1800 858 858) and Gambling Help Online.
What to Expect After You Write to Us
Every message that arrives is read by a real person on our team. We do not use automated replies as a substitute for a genuine response. Our target is two working days from receipt, and we will always acknowledge your message even if a fuller answer takes a little longer.
If your enquiry relates to a time-sensitive matter — a bonus expiry or a correction to live content — please say so in your subject line and we will prioritise accordingly.
About the Team Behind This Site
Online Casinos Australia is an independent comparison site covering online casinos available to Australian players. Our content is researched and written by specialists in the Australian online gambling market, including our lead reviewer Nash Barrington. We cover offshore casino operators that accept Australian players, with a focus on licensed sites, AUD payment options, online pokies, table games, live dealer rooms and welcome bonuses.
Our rankings are based on editorial assessment — the casinos that sit at the top of our lists earn their positions through the quality of their offer, not through commercial arrangements. You can read more about how we evaluate sites, including our criteria around licensing, game libraries, withdrawal processes and responsible gambling tools, across the review pages on this site.
If you are comparing casino options and want to understand more about how offshore operators work for Australian players, our guide to non-GamStop casinos covers licensing jurisdictions, player eligibility and what to look for before you register.
A Note on Editorial Independence
Some of the casinos featured on Online Casinos Australia pay us a referral fee when a reader signs up through our links. This commercial arrangement funds the site and allows us to keep our content free to access. It does not determine which casinos appear at the top of our rankings — those positions are decided by our editorial assessment alone. We disclose this relationship openly because we think readers deserve to know how comparison sites work.
If you have concerns about how a particular casino is presented on this site, or believe a review is missing important information, please contact us. Accuracy matters more to us than any individual commercial relationship.
Responsible Gambling
All players featured across our casino comparisons must be 18 or older. The casinos we review are offshore operators accessible to Australian adults — they are not regulated by an Australian authority, and it is your responsibility to confirm that accessing them is lawful in your state or territory.
If gambling is affecting you or someone close to you, free, confidential support is available around the clock through the National Gambling Helpline on 1800 858 858 and at gamblinghelponline.org.au. You can also reach out to us and we will do what we can to point you in the right direction.
Thank you for visiting Online Casinos Australia. We look forward to hearing from you.